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Contact

GENERAL INFORMATION 
info@jillhaber.com
212.329.2676

212.32.2676 x100

RETURNS/EXCHANGES

Jill Haber accepts returns and exchanges within 10 days of receipt. All items must be returned unused with all original packaging, including tags and dust bags.

Please contact us at info@jillhaber.com for a return authorization letter which must accompany your return. Jill Haber reserves the right to refuse a return that is damaged, soiled or altered from its original condition or returned after 10 days. If your return is not accepted, we will notify you by email and the merchandise will be returned to you at your expense. All unauthorized returns will be returned to sender.
 
All SAMPLE SALE ORDERS ARE FINAL SALE.  NO REFUNDS, EXCHANGES OR REFURBISHING.
 

REFUND POLICY

We will refund the amount of your approved return less all shipping and handling costs. All refunds will be processed within 5-7 business days. Your refund credit will be applied to the original method of payment. Please note that it may take several weeks for a credit to appear on your credit card statement.

COLORS

We have made significant efforts to accurately display the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

PRICING

While Jill Haber Design Group strives to provide accurate pricing information, pricing or typographical errors may occur. Jill Haber Design Group cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price due to an error in pricing, Jill Haber Design Group shall have the right to refuse or cancel any orders placed for that item.

RESTRICTIONS

Python items may not be shipped to the State of California.

TERMS AND CONDITIONS

By visiting the Jill Haber site and/ or purchasing any items on the site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers and merchants. Please read these Terms of Service carefully before accessing or using this website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Jill Haber is not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. Prices are subject to change without notice. Jill Haber reserves the right at any time to modify or discontinue the Service without notice at any time. Jill Haber shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. Jill Haber has made every effort to display as accurately as possible the colors and images of products that appear on this site. Jill Haber cannot guarantee that your computer monitor's display of any color will be accurate.

Jill Haber reserves the right, but is not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. Jill Haber may exercise this right on a case-by-case basis. Jill Haber reserves the right to limit the quantities of any products or services that is offered. All descriptions of products or product pricing are subject to change at anytime without notice. Jill Haber reserves the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. Jill Haber does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Jill Haber reserves the right to refuse any order that is placed on this site. Jill Haber may, in it’s sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

PRIVACY

Jill Haber Design Group does not sell or rent your personal information. Jill Haber Design Group uses your information to provide products and services and to support core business functions. These uses include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. We may combine all the information we collect. We may disclose your information within our corporate family of companies. We may disclose your personal information to third parties under the following limited circumstances: with service providers or suppliers that help with our business operations or joint products, with your consent, when necessary to protect the safety, property, or other rights of Jill Haber Design Group inc, customers, or associates, or when otherwise required by law.